Course MD-100T00 Windows Client

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Windows is continuously updated with new features and capabilities, and offers new methods of deployment, management, and integration with today's cloud technologies. Windows 11 is the newest client operating system, released in October 2021. Windows 11 is built on the same foundation as Windows 10 and is a natural transition and update to those already familiar with Windows 10. While Windows 11 represents a significant change to the user experience, the technologies and processes needed to manage Windows 10 also apply to Windows 11. While this course uses Windows 10 in many examples, it has been updated to cover the differences introduced in Windows 11. The skills learned in this course will generally apply to both versions, unless otherwise specified.

The course helps prepare for exam MD-100. This course the first of two courses supporting the Microsoft 365 Certified: Modern Desktop Administrator Associate certification. It is recommended that students complete this course prior to taking course «MD-101. Managing Modern Desktops».

After completing this course, students will be able to:

• Install and customize Windows 10;
• Configure Updates for Windows;
• Configure devices and drivers for Windows;
• Configure storage for Windows;
• Configure network and remote management settings in Windows;
• Configure and manage browsers and applications in Windows;
• Configure account access and authentication;
• Configure file and folder permissions;
• Describe methods for securing Windows 10, common threats and methods for mitigating against them;
• Troubleshoot Windows and application installations;
• Troubleshoot hardware and driver issues;
• Troubleshoot file issues and perform recoveries.

Audience Profile

Candidates for this course are IT professionals who perform installation, configuration, protection, and maintenance of Windows 10 and later client desktops. The tasks and information covered are designed for IT professionals supporting clients and devices within an organization.

Before attending this course, students must have:

• Basic understanding of computer networks and hardware concepts;
• Basic understanding of OS and application concepts;
• Experience with using the Windows OS.