This business analysis course will help analysts effectively solve key organizational problems. The business analysis training program covers all important aspects: from understanding business strategy and requirements management to process optimization and system integration. You will learn how to correctly collect, formulate and visualize requirements that will reduce risks and speed up decision-making. You will be able to optimize business processes, increase efficiency and ensure continuous improvement of the company, thanks to modern approaches such as Agile, Lean, Six Sigma. The course also includes the newest architectural patterns and integration technologies that will allow for the smooth operation of business systems.
Corporate training for business analysts allows you to form a team that can quickly adapt to changes, which will be able to implement your business strategy faster and in less time. Business analysis course will help improve interaction between departments and ensure sustainable growth of your company.
After completing this course, students will be able to:
- understand how to clarify the business context of an organization and define requirements at all levels of its activities;
- effectively communicate with stakeholders;
- extract and formulate requirements , model and visualize their;
- understand modern management trends and integration technologies;
- Optimize business processes and organizational structures to ensure continuous improvement and increased organizational efficiency.
Audience Profile
This course will be useful for specialists involved in business process analysis, requirements collection and management, IT solution integration and corporate architecture optimization.
Who should take the course:
- For business analysts – to improve skills in collecting, analyzing and visualizing requirements, as well as understanding modern methods of process optimization.
- For architects – for a better understanding of integration solutions, architectural patterns and management changes.
- project managers and product managers – for effective interaction with development teams, stakeholders and business analysts.
- digital leaders transformations - for understanding strategic influences business analysis of the company and optimization of management decisions.
- For representatives of companies working with IT solutions – for better interaction with developers, customers and partners.
This course will help participants structure their knowledge, expand their expertise and apply modern approaches for effective business analysis and change management of the company.
1. Business Analysis and Enterprise Architecture
- The subject of business analysis: from an atomic task to the level of the entire organization
- Business Analyst How stakeholder corporate architecture
- Architectural views (view) as tool business analytics
- Nonlinear Effect of Business Analyst Influence on Organizational Results
- Functional, service, process management models
- KPI, Balanced Scorecard (BSC). OKR
- Culture, Change Management and Leadership. Drivers of Development
2. Business Analysis: Methods for Gathering and Managing Requirements
- Working with stakeholders
- Collection methods requirements: interviews, workshops, facilitation
- Story Mapping, Journey Mapping, Decision Tables
- Non-functional requirements (NFR)
- Managing Changes to Requirements
- Visualization and analysis of requirements: BPMN, UML, Use Case, Data Flow Diagrams
3. Methods of business process optimization
- Classic recommendations for the implementation of high-quality business processes. BPM CBOK
- Agile and Lean Management: elimination losses (Muda, Mura, Muri), Value Stream Mapping, Kanban
- Kaizen: continuous improvement, PDCA, Gemba Walks
- Six Sigma: quality control, DMAIC, Pareto Analysis, Ishikawa Diagram
- Business process Reengineering (BPR): radical restructuring of processes
- Theory of Constraints (TOC): Finding and Removing Bottlenecks
- Total Cost Ownership (TCO)
4. Architectural patterns and technologies integrations
- Why is it important for a business analyst to understand integration technologies?
- Trending architectural patterns: Microservices, Event-Driven, Layered Architecture
- Integration business systems: API, Message Brokers, ESB. (REST, SOAP, GraphQL)
- Analytics and data management: database requirements, ETL, BI reports
5. Design of UI/UX requirements and documentation
- Formation of requirements for UX/UI: Usability, Accessibility, UX Design
- Documentation standards: requirements for technical and business documents
- Best Practices for Communication and Reporting
6. Flexible business analysis in projects and work with suppliers
- Business Analysis in Agile: Product Backlog, User Stories, Stories Mapping
- Agile Facilitation: Impact Mapping, fast techniques collection of requirements
- Evaluation of IT solutions: analysis suppliers, SLA, Decision Matrices
- Hybrid models: combination Agile and Waterfall
- SIAM concepts and interactions with suppliers. Methods Vendor misses Lock-in