Course NT-ITMLP Leadership and Team in IT Management | nt.ua

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Course NT-ITMLP Leadership and Team in IT Management

In today's business, technology is not just a tool, but a driving force for change. IT managers have the ability to not only support the company's operations, but also lead it forward, influencing strategy, scaling, and competitive advantages.

This course is designed for those who already have a strong technical background, but want to do more – influence business, manage change and lead teams to success. You will learn how to make strategic decisions, effectively interact with top management and use technology to accelerate the development of the company.

Leadership Course Concept: Individual and Team Development

The course is suitable for both individual participants and entire teams. This is an opportunity not only to improve your own skills, but also to understand what a team capable of actively promoting business development should be like.

Corporate training gives an even greater effect: you not only invest in the professional growth of your specialists, but also strengthen team synergy. After all, an organization is a complex socio-cultural system, which requires a special approach to its development. Our course creates an atmosphere that accelerates learning, stimulates creativity and forms a culture of mutual assistance.

We focus on developing such qualities as responsibility, proactivity, entrepreneurial spirit and partnership. Leadership training involves not only knowledge sharing, but also the opportunity to receive constructive feedback from colleagues , which will help participants confidently implement new ideas in the company. The course emphasizes the combination of traditional management methods (TOGAF) with new approaches such as agile structures and methods focused on rapid change and innovation (O-AA).

Corporate IT Leadership Training:

The corporate training format involves not only the transfer of knowledge, but also deep adaptation to the needs of your team.

How does this work?

  • Assessment before the start: before the course starts, we conduct an individual assessment (assessment) with each participant. This gives the opportunity to:
    • obtain additional information to adapt the course to the company's real business tasks;
    • select the best cases and examples;
    • assess the initial level of participants' skills and guide their development in the right direction;
    • additionally motivate participants even at the preparation stage.
  • Dynamic feedback during training: after each session we:
    • we clarify and explain homework;
    • We analyze completed tasks and provide individual feedback;
    • We adapt the content of the following classes in accordance with the needs and progress of the participants.
  • Final assessment and analysis of results: after completing the training, we conduct an exit assessment to evaluate the results achieved. This helps:
    • understand what changes have taken place in the participants’ skills and thinking;
    • identify further development areas for each;
    • measure the effectiveness of training for the company.
    • This approach ensures that corporate training is not just a theoretical course, but a practical tool for leadership development that will bring tangible results to your organization.

Teaching methods in the IT management course:

  • Group exercises to develop teamwork and communication.
  • Reflection and retrospective to analyze experiences and results.
  • Games of different types to stimulate creative thinking and effective problem solving.
  • Practice presentations, argumentation and complex negotiations to improve your interaction skills with partners and the team.
  • Working with conflicts as a tool for improving internal processes in a team.

If you are a business owner, invest in your IT leaders, and they will help your company grow faster, adapt to changes and stay one step ahead of the competition. And if you are an IT manager, this course will give you new opportunities and take your role in the company to a whole new level.

After completing this course, students will be able to:

  • Use different leadership models for effective management in IT;
  • Form, develop and motivate teams using modern approaches;
  • Use systems and critical thinking to make management decisions;
  • Build effective communication, manage expectations and negotiate;
  • Apply Agile leadership, work in conditions of complexity and change.

Audience Profile

This course is ideal for IT executives, business owners, as well as team leaders, IT development managers and technical leaders.

The course will also be useful for PM, Scrum Masters, Agile coaches, HR and People Partners – to better understand how to develop IT specialists, build strong teams and create leaders within the company.

The course will be useful for both individual participants and entire teams who are looking to improve the level of interaction, productivity and leadership in the company.

Before attending this course, students must have:

  • Basic team and project management skills
  • Knowledge of principles of work in the IT environment
  • Communication and negotiation skills​
  • Ability to think strategically and analyze

1. Fundamentals of Leadership in IT Management

  • Definition of Leadership: How Leadership Enhances Management
  • Taxonomy of an effective IT manager
  • The image of an ideal manager according to ITIL 4
  • Leadership models (visionary, transformational, situational, servant, etc.)
  • Six Leadership Styles by Daniel Goleman
  • From Coommand-and-control to Mission-Control and coaching
  • The need for coexistence of different leadership models
  • Brand, Culture, Values. How a Conscious Employee Grows
  • The practice of conducting microforesights to clarify / emphasize values

2. People Management and Team Development

  • Team building and development
  • Roles and competencies in IT teams
  • Recruitment
  • Performance Management. Secrets of Quality KPIs
  • Creation of target competency matrices
  • Conducting assessments, evaluations, feedback sessions
  • 360-degree feedback – feedback from colleagues, subordinates, managers and clients
  • One-on-One meetings – regular individual meetings to discuss progress
  • Quarterly Business Reviews (QBR) – an assessment of the performance of the quarter
  • Control Employee Satisfaction​​ Management
  • Group dynamics in a team
  • Identifying Problems in Teams. Conflict Management
  • Practice of using Team Charter
  • Cybersecurity aspect in recruitment and development
  • Challenges of Complex/Matrix Organizational Structures for Competency, Assessment, and Bonus Matrix Models

3. Man, motivation and thinking

  • Types of people. MBTI, DISC, 12 archetypes of Jung, Spiral Dynamics
  • Open (Growth) and closed (Fixed) Silos
  • Theories motivation (Herzberg's, Vroom's, Adams Equity Theory, Locke's Goal-Setting Theory)
  • Methods of qualitative formulation of the Problem. Governance approach. Qualitative feedback after the task is completed
  • Theory of Inventive Problem Solving (TIPS ) and Ideal End Result (IER)
  • Using Systems Thinking to Maximize Native Motivation
  • Contextual Thinking for Choosing the Best Way to Manage “Influence”
  • Divergent and Convergent Thinking in the Problem Space and in the Solution Space
  • Service Design Thinking (SDT)
  • Service-oriented, customer-oriented, customer-centric

4. Communication and effective interaction

  • Communication models, examples of quality feedback
  • Four levels of communication according to Otto Scharmer
  • 7 C's of Communication
  • Conway's Law​​. Conway maneuver
  • Verbal and non-verbal communication
  • Working with different personality types
  • Influential presentations and public speaking
  • Negotiation and Expectation Management
  • Remote Communications in Distributed Teams
  • Practice to improve your presentation
  • Presentation Skills Training

5. Working in conditions of varying complexity, leadership in flexible management methods

  • Cynefin Complexity Framework and its Use Cases
  • Fundamentals of Agile Leadership
  • Decision making and working with stakeholders in conditions of uncertainty
  • Leadership Insights and Decision Making Principles for the O-AA (OpenAgile Architecture) Framework
  • Creating a culture that embraces change and experimentation.
  • Scrum, Kanban, SAFe – the best practices that enhance leadership and efficiency
  • DevOps Culture, How to Measure It, and Its Impact on Management and Leadership
  • Leadership in Autonomous Teams: A Way to Scale Teams and Maintain Their Target Culture
  • Balance between freedom and control

6. Practice of using SMD methodology

  • Georgy Shchedrovitsky's systemic-thought-active approach
  • Organizational activity games (ODI games)
  • Understanding and Using Systemic Conflicts
  • Practice of conducting ODI games

Sign up for the closest date

Course Code

NT-ITMLP

Length, days (hours)

6 (48)

Closest dates

Price, UAH

Class schedule

Date

Time

28.04.25
09:00 - 16:30
29.04.25
09:00 - 16:30
30.04.25
09:00 - 16:30
01.05.25
09:00 - 16:30
02.05.25
09:00 - 16:30
03.05.25
09:00 - 16:30